Easy Returns
Policy
The SmartBar Drink Token company prides itself on customer
service and satisfaction. Our aim is to exceed your highest expectations
in terms of both drink token quality and customer service.
120% Money Back Guarantee
for First Time Buyers
We're confident that SmartBar drink tokens will improve your bar's
business and profitability. To make it risk free for you to try, we
offer a 120% money back guarantee to first time customers (on up to
500 tokens). If you are not satisfied beyond your expectations with
your purchase FOR ANY REASON you may return the entire order ( up to
500 tokens), or any portion of it, within 90 days of receipt for a full
refund plus 20% on all returned tokens. The drink token business model
has proved successful for bar, taverns, pubs, and other drinking establishments
for hundreds of years. Isn't it time you gave it a try?
SmartBar Quality Guarantee
We're confident that you'll be overwhelmed by the high quality of
our SmartBar drink tokens. In fact, we back all of our drink tokens,
as well as the rest of our products and services, with a 30-day money
back guarantee against any quality defects. If you are not satisfied
with the quality of your product or service you may return it in its
original condition within 30 days of receipt for a full refund (or exchange)
less shipping charges. It’s that simple.
Please note these terms when returning an order:
- We will refund the full purchase price of the order minus shipping
charges. Shipping charges are non-refundable, except in the event
that the SmartBar Drink Token company has shipped the wrong items.
- Refunds will only be made in the same form as the original payment
within 15 days of our receipt of a return.
- We recommend using a shipping method that is traceable so that your
shipment will not be lost in the mail. We cannot be responsible for
defects or damage caused by customer error.
Returns on Damaged Goods
If your order arrives damaged upon delivery, please report it to us
within 24 hours by eailing us at 
It is imperative that you contact us promptly so that we can work out
the details with our shipper within the allowable time frame, and so
that we can remedy the situation for you as quickly as possible.
Send All Returns to:
Attn: SmartBar Returns Department
1010 Santa Clara Place
San Diego, CA 92109
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